Returns & Exchanges

At Visa, we want you to be completely satisfied with your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags. Our streamlined process ensures that finding your perfect fit is always risk-free and effortless.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging and include any relevant invoices or promotional materials provided.

• 3.
  Attach the Label

  Download and print your prepaid shipping label from the portal and affix it clearly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Take your package to the nearest authorized shipping location and keep your tracking number handy until your refund is processed.